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Etihad Airways

Etihad Airways (EY) was founded in 2003 and is headquartered in Abu Dhabi, United Arab Emirates. The airline operates from its primary hub at Abu Dhabi International Airport (AUH). Etihad Airways serves over 80 destinations across Europe, Asia, Africa, North America, and the Middle East. With a modern fleet of over 90 aircraft, Etihad is known for its premium service, innovative cabin products, and strong long-haul network. The airline carries millions of passengers annually, offering Economy, Business Class, and First Class services, with a focus on comfort, personalised service, and a high-quality travel experience.

Airline CodeEY

Airline Rating4.6

Airline TypeFull-Service Carrier

Home CountryUnited Arab Emirates

Fleet Size90+ aircraft

Popular AircraftBoeing 787 Dreamliner

Destinations80+ worldwide

Website: https://www.crystaltravel.co.uk/etihad-airways

Etihad Airways Cabin Classes

Etihad Airways offers three cabin classes, plus The Residence on select A380 aircraft, designed to suit different travel needs and budgets

<p><span style="font-size:11pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial,sans-serif"><span style="color:#000000"><span style="font-weight:700"><span style="font-style:normal"><span style="text-decoration:none">Economy Class</span></span></span></span></span></span></p>

Economy Class

Enjoy complimentary meals or snacks with a selection of drinks, with the menu depending on the route and length of the flight.

Business Class

Choose from an à la carte menu on selected routes, with options ranging from full meals to lighter dishes, accompanied by Champagne and other premium beverages.

First Class

Enjoy fine à la carte dining whenever you prefer, complemented by a carefully selected range of boutique wines and premium drinks.

The Residence ( On Selective)

Enjoy fine à la carte dining whenever you prefer, complemented by a carefully selected range of boutique wines and premium drinks.

Popular Etihad Airways Routes from the UK

Etihad Airways connects the UK to more than 70 destinations across the Middle East, Asia, Africa, and Australia via its Abu Dhabi hub. Below are the most popular routes UK travellers book through Crystal Travel.

Abu Dhabi

Delhi

Tokyo

Cairo

Johannesburg

Seychelles

Maldives

Singapore

Bangkok

Melbourne

Sydney

Islamabad

Lahore

Karachi

Kochi

Hyderabad

Bengaluru

Chennai

Mumbai

Hong Kong

Etihad Baggage Allowance

Etihad’s baggage policy depends on your ticket type, travel class and destination, with separate allowances for hand luggage, checked bags and special items.

Etihad Airways Checked Baggage Allowance

Travel Class / Fare	Checked Baggage Allowance – Most Routes
Economy Basic	No checked baggage included
Economy Value	25 kg
Economy Comfort	30 kg
Economy Deluxe	40 kg
Business Value	35 kg
Business Comfort	40 kg
Business Deluxe	50 kg
First Comfort	50 kg
First Deluxe	60 kg

For flights to or from the USA and Canada, Etihad generally uses a piece-based baggage allowance instead of the weight allowance shown above. Always check the allowance listed on your ticket for your specific route and fare.

Etihad Airways Cabin Baggage Allowance

Travel Class	Cabin Baggage Allowance	Maximum Size
Economy Class	1 bag up to 7 kg	56 × 36 × 23 cm
Business Class	Up to 2 bags with a combined weight of 12 kg	56 × 36 × 23 cm per bag
First Class	Up to 2 bags with a combined weight of 12 kg	56 × 36 × 23 cm per bag

Business and First Class passengers may also carry one smaller personal bag up to 5 kg, subject to Etihad's size requirements.

Etihad Airways Special Baggage

Etihad Airways allows a range of special items, such as sports gear, golf equipment, bicycles, musical instruments and mobility devices. Many sporting items can travel within your checked baggage allowance as long as they stay within the airline’s permitted weight and size limits.

Compact musical instruments may be accepted in the cabin when they meet hand baggage requirements, while larger instruments may need to be checked in or carried on an additional purchased seat. Approved wheelchairs and mobility equipment are generally transported without an extra baggage charge, subject to safety conditions.

Rules for special baggage can differ by item, route, dimensions and weight, so review the applicable requirements before your journey.

Etihad Airways Hub Airport

<p><span style="font-size:13pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial,sans-serif"><span style="color:#000000"><span style="font-weight:700"><span style="font-style:normal"><span style="text-decoration:none">Abu Dhabi International Airport</span></span></span></span></span></span></p>

Abu Dhabi International Airport

Abu Dhabi International Airport is Etihad Airways' sole hub and home base. The airline is the national carrier of the United Arab Emirates, founded in 2003. Etihad is not a member of any major airline alliance but has codeshare and equity partnerships with airlines worldwide. The new Midfield Terminal (Terminal A) opened in 2023, featuring dedicated Etihad First and Business Class lounges with spa facilities, fine dining, and direct boarding. From Abu Dhabi, Etihad connects to more than 70 destinations across Asia, Australia, Africa, the Middle East, and Europe.

Etihad Airways Food and Drink

Economy Class: Enjoy complimentary meals or snacks with a selection of drinks, with the menu depending on the route and length of the flight.

Business Class: Choose from an à la carte menu on selected routes, with options ranging from full meals to lighter dishes, accompanied by Champagne and other premium beverages.

First Class: Enjoy fine à la carte dining whenever you prefer, complemented by a carefully selected range of boutique wines and premium drinks.

The Residence( On Selective): The Residence offers an exclusive dine-anytime experience with à la carte dishes and boutique wines, served within your private three-room suite.

Etihad offers a range of special meals at no extra charge, available by request at least 24 hours before departure. Options include vegetarian, vegan, gluten-free, diabetic, low-sodium, lactose-free, Halal (standard), kosher, and children's meals. Requests can be made via Manage My Booking on the Etihad website or through Crystal Travel at the time of booking.

In-Flight Entertainment and Wi-Fi on Etihad Airways

Etihad's E-BOX entertainment system offers a wide selection of content on seatback touchscreens across all cabins. Wide-body aircraft feature 13.3-inch 4K screens on 787-9s, while First and Business Class on A321LR has 20-inch 4K displays.

Movies — Hollywood, Bollywood, Arabic, Asian, and European films
TV shows — popular series and documentaries
Music and podcasts — extensive library across genres
Games — selection of games for all ages
Live TV — 7 channels including sports and news

On narrow-body A320 and A321 aircraft, stream content to your own device via the E-BOX Stream app (free).

Etihad offers Wi-Fi on most long-haul flights through the Wi-Fly service.

Package	Duration	Price
Chat (WhatsApp, Messenger, WeChat)	Full flight	Free for Etihad Guest members
Surf	Under 7 hours	$9.99
Surf	Over 7 hours	Higher rate

First Class and Platinum Etihad Guest members receive complimentary full Wi-Fi. Packages can be purchased onboard or via the Etihad app.

Etihad Guest: Loyalty Programme

Etihad Airways’ frequent flyer programme is Etihad Guest. Members collect Etihad Guest Miles that can be used for eligible flights, upgrades, hotels and other rewards. The programme currently has five membership levels: Bronze, Silver, Gold, Platinum and Emerald.

Status Level	Standard Qualification	Key Benefits
Bronze	Free to join	Earn and redeem Etihad Guest Miles, free onboard chat Wi-Fi and access to basic Etihad Guest member rewards. Bronze status does not expire.
Silver	25,000 Tier Miles, including at least 10,000 from flying	25% bonus miles, dedicated check-in at Abu Dhabi, free chat Wi-Fi and a guaranteed Economy seat when eligible. Members can also choose selected benefits such as lounge access, standard seat selection or an extra baggage discount.
Gold	50,000 Tier Miles, including at least 20,000 from flying	50% bonus miles, Business Class priority check-in, priority boarding and baggage handling, fast-track immigration, standard seat selection and access to additional selectable benefits, including lounge privileges.
Platinum	At least 40,000 of the 125,000 Tier Miles were from flying.	100% bonus miles, first-class priority check-in, priority boarding and luggage, access to the Business Lounge for the member and one guest, free Wi-Fi for surfing, a guarantyd business seat when qualified, and other premium advantages.
Emerald	US$150,000 eligible spend on Etihad flights, excluding taxes	100% bonus miles, First-priority check-in, First Lounge access for the member and up to two guests, priority boarding and baggage, extra-legroom seating, free Wi-Fi, guaranteed seat benefits, and dedicated support.

Etihad is a non-alliance airline, meaning it is not a member of oneworld, Star Alliance or SkyTeam. Instead, Etihad Guest works through Etihad’s own network of airline and travel partners.

Note: Etihad Guest tier requirements, benefits, partner options and promotional qualification rules may change over time. Travellers should check the latest Etihad Guest terms and conditions before booking or relying on a specific membership benefit.

Book Etihad Airways Flights Now, Pay Later

Don't want to pay the full amount upfront? No problem. Crystal Travel offers flexible Book Now Pay Later options so you can secure your Etihad Airways flight today and spread the cost over time.