Fly Across the World with Crystal Travel

Yes, we can create your travel itinerary as per your requirements. You may share your preferred airline, fare expectation and other interests. Our travel agents are experts at tailoring your flights along with any land arrangements.

Crystal Travel is an ABTA member and ATOL holder. Where ATOL protection applies, you will receive an ATOL Certificate confirming the services covered. We also offer flexible payment options for flight bookings, including Fly Now, Pay Later (FNPL) through selected third-party partners.

Our team will offer you support throughout your journey and are easily accessible without long wait in call queues. 

Yes, we can cater to the request if the passenger is different from the card holder. Just provide the passenger’s details as per their passport, and our team can assist you with the booking.

A request for a baby bassinet is available free of charge on selected flights; however, availability is limited as it depends on aircraft configuration. Hence, it’s always advisable to request a baby bassinet as soon as you confirm a booking with us.

You can contact us for any post-booking queries through your preferred communication channel. Our travel expert will be glad to assist you with queries related to changes, cancellations, passport details, or any kind of special service requests.

Yes, we always provide an invoice for your booking. You may contact our team with your booking details, and we will share the invoice with you.

If your flight is cancelled or delayed by the airline, our travel expert will get in touch with the airline and find the next available options for you. Depending on the airline’s policy you may have options which can include rebooking, refund, or other assistance.

The Open Ticket concept is no longer offered by airlines. We would recommend choosing a flexible ticket in case you are not sure of your return date. This allows you to pre-pone or post pone your travel which is subject to seat availability on the given date and applicable airline fare rules.

Crystal Travel can assist elderly passengers and passengers with disabilities with special service requests which includes- wheelchair assistance, Meet and Assist service and other accessibility requirements. This can be added while the booking process or even after placing a reservation with us.

No, there is no extra charge if you are paying by Credit or Debit card.

Yes, you can book another traveller on the same flight. Provide the same flight details to our travel expert and they confirm it for you. However, please note that the booking number will be different, along with availability and fares from your existing booking.

If you are a frequent flyer with any airline, you can provide your frequent flyer number to us, and we can add it to your booking so that you can earn miles for your reservation.

Online check-in usually opens before 24hrs from the schedule departure of the flight. Our team can help you through the online check-in process, which can further includes choosing seats, purchasing extra luggage, updating passport details and sending your boarding passes on your registered email address.