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About Crystal Travel

Your Trusted Travel Partner for Over 39+ years

UK's Award-Winning Travel Agency
Best Price Guarantee
Real-time Support
Flexible Payment Options

About Crystal Travel

Crystal Travel stands as one of the UK's most trusted and highly-rated travel agencies, proudly serving the diverse communities of London and across the United Kingdom for more than 39+ years. As a leading pan-European flagship travel agency, we have built our reputation on delivering exceptional value, personalised service, and unwavering commitment to our customers' travel dreams.

Operating under Moresand Ltd, Crystal Travel has established itself as a legacy travel brand with deep industry partnerships and access to unbeatable deals. Our growing success has earned us significant recognition, including being listed among the "1000 most inspiring small and medium-sized companies" by the London Stock Exchange and ranking in Investec's Mid-Market 100 list of fastest-growing UK companies.

Recognition & Awards

Our commitment to excellence has been recognised by leading industry organizations and government bodies, cementing our position as one of the UK's most trusted travel agencies.

Investec Mid-Market 100

Growth Recognition

Fastest Growing UK Companies - Listed among private companies forming the foundation of the UK economy

London Stock Exchange

2013 Recognition

1000 Companies to Inspire Britain - Celebrating the most exciting and dynamic businesses in the UK

British Travel Awards

2018 Silver Winner

Best Independent Travel Agency - Recognised for outstanding service and customer satisfaction

Trusted by Millions Worldwide

Our numbers speak for themselves - decades of excellence delivering unforgettable travel experiences

39+

Years of Excellence

Serving UK travellers since 1987.

500K+

Happy Customers

Travellers who trust our service.

40K+

Positive Reviews

Across Trustpilot, Feefo & Google.

150+

Airline Partners

Global network for best deals.

How We Serve You Better

Premium travel services with guarantees you can trust

Travel Services

Flight Bookings Best Price

Competitive fares to 1,000+ destinations worldwide. Book online or contact our team for the best rates.
Hotel Accommodations

1M+ stays, from budget hotels to luxury resorts. Contact our team for the best rates.
Holiday Packages

Tailor-made holidays to suit your budget. Contact our team to customise your trip.
Car Rentals

Car rentals to suit your trip and budget. Contact our team for the best options.

Our Promise to You

Best Price Guarantee 100%

Find it cheaper elsewhere? We'll match the price and refund the difference.
Free Same-Day Cancellation

Plans changed? Cancel on the same day for free - no questions asked
Flexible Payment Options

Fly now, pay later with 0% interest instalments - no hidden fees ever
Human Support

Talk to real Travel experts, available whenever you need help

Visit Our London Head Office

Located in the heart of London's vibrant Fitzrovia district, our head office has been serving customers for over three decades. Our experienced team is ready to help you plan your perfect journey.

Crystal Travel Head Office

12 Stephen Mews, London W1T 1AH, United Kingdom

Business Hours

Branch Office Visits Mon -Fri: 9:00 AM - 6:00 PM

Online Support Mon -Sun: 9:00 AM - 10:30 PM

0207 612 0500

Near Goodge Street & Warren Street stations

Your Security & Protection Guaranteed

We are IATA certified, hold ATOL protection and maintain ABTA membership for your complete peace of mind. Your money and trip are fully protected.

ATOL Protected

Fully Protected

Financial protection for flight-based holidays

IATA Certified

Verified Agent

International Air Transport Association member

ABTA Member

Code of Conduct

Association of British Travel Agents protection

PCI Compliant

Secure Payments

Bank-level security for all transactions

Start your travel plan today with Crystal Travel

Whether you're planning a business trip, family holidays, or visiting loved ones abroad, Crystal Travel is here to make your travel dreams a reality.

Call Us Now

020 7612 0500

Speak to our UK-based travel experts.

Visit Our Website

www.crystaltravel.co.uk

Book online 24/7 with instant confirmation.

Email Support

support@crystaltravel.co.uk

Get personalised travel assistance.

Crystal Travel – Where trust meets travel excellence.

About Us FAQs

How long has Crystal Travel been in business?

Crystal Travel has been proudly serving UK travellers for over 39+ years. As the flagship brand of the Moresand Group of Companies, we’ve grown into one of the UK’s most trusted and established travel agencies, known for delivering exceptional value and personalised service.

Are you ATOL protected, and what does this mean?

Yes, Crystal Travel holds ATOL licence number 3517, issued by the UK Civil Aviation Authority (CAA). This means that all our flight-inclusive holidays and Flight-Plus bookings are financially protected. If Crystal Travel were to cease trading, the CAA would ensure you're not stranded abroad and that you receive a full refund of any advance payments.

Where are your offices located?

Our head office is based at 12 Stephen Mews, London W1T 1AH, United Kingdom. We also operate additional branch offices across the UK and support a global network of experienced travel consultants, allowing Crystal Travel to serve customers efficiently both online and in person.

What airlines do you work with?

Crystal Travel partners with over 150+ global airlines, including top carriers like British Airways, Emirates, Qatar Airways, Virgin Atlantic, Etihad, United Airlines, Lufthansa, American Airlines, and many low-cost carriers. This extensive network allows us to offer flexible travel options and competitive fares across a wide range of routes.

Do you arrange corporate travel?

Yes. Crystal Travel specialises in both leisure and corporate travel solutions. Our dedicated business travel team offers tailored corporate rates, group travel management, and account support for companies of all sizes—helping you save time and money while staying focused on business goals.

What awards or certifications does Crystal Travel hold?

We are ATOL licensed (3517), IATA accredited, PCI DSS compliant, and proud members of ABTA. Crystal Travel also maintains a strong customer service reputation, reflected in our positive Trustpilot ratings and industry recognition for excellence in service delivery.

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to ATOL Certificate