This Cookie Policy explains how Crystal Travel uses cookies and similar technologies on crystaltravel.co.uk. It should be read together with our Privacy Policy, which gives more information about how we handle personal data.
When you visit our website, you may be given choices about optional cookies. Some technologies are needed for the website to work properly and may be used without consent where the law allows. You can review or update your choices through our Cookie Settings.
What Are Cookies?
Cookies are small pieces of information stored through your browser or device when you use a website. They can help a website recognise a browser, remember selected settings and support functions that make online services easier to use.
Cookies do not work like software programs and cannot independently search through files on your device. The information associated with a cookie depends on why it is used.
Some cookies are set directly through Crystal Travel, while others may come from third-party services used on our website. A cookie may disappear when you close your browser or remain for a defined period.
Why Does Crystal Travel Use Cookies?
Cookies and related technologies help us operate, protect and improve our website. Depending on their purpose and your choices, they may be used to:
- Keep important website and booking functions working.
- Maintain secure sessions.
- Remember preferences and settings.
- Understand how visitors use our pages.
- Identify performance or technical issues.
- Measure website or campaign performance.
- Support relevant advertising where permission is required and has been given.
Different technologies serve different purposes. The main categories are explained below.
Strictly Necessary Cookies
These cookies support functions that are required for the website or a service you request. They may be used for security, booking sessions, account access, navigation, traffic management or other essential features.
Because these functions may not work correctly without them, strictly necessary cookies cannot always be disabled through our cookie controls. Where UK law permits their use without consent, they may operate automatically.
Your browser settings may allow you to disable these cookies, although some website features may not work as intended afterwards.
Preference and Functionality Cookies
Preference technologies help the site remember certain choices that affect how it appears or works for you. This may include selected settings or other website preferences.
Some preference-related technologies may fall within a legal exception where the relevant conditions are satisfied. Where consent is needed, they will only operate according to your selected cookie preference.
Analytics and Performance Cookies
We may use analytics technologies to understand how visitors interact with Crystal Travel. Information may include page visits, website journeys, device or browser type, loading performance and general engagement with website features.
We use these insights to improve navigation, content and technical performance.
Certain technologies used only to produce statistical information for improving a website may qualify for an exception from consent under current UK rules when all legal conditions are met. Where that exception applies, we will provide clear information and an easy way to object. If a technology does not qualify, we will request consent where required.
Marketing and Advertising Cookies
With the appropriate permission, advertising technologies may be used to measure promotions or make advertising more relevant to visitors.
Depending on the service, these technologies may record interactions with the website, help measure campaign results or reduce repeated advertising.
Where consent is required for advertising, profiling or tracking, the relevant technology will not be activated until you have made the appropriate choice.
Declining marketing cookies does not necessarily remove all advertising, but the adverts you see may be less personalised.
First-Party and Third-Party Cookies
First-party cookies are set through the website you are visiting. Cookies associated directly with crystaltravel.co.uk fall into this category.
Third-party technologies are provided by another organisation whose service is used on our website. They may support functions such as analytics, advertising, security or embedded website features.
Third-party providers may have their own privacy and cookie information explaining how they process data. Where their technologies involve personal information, applicable data-protection requirements also apply.
Session and Persistent Cookies
Session cookies are temporary and normally expire when you close your browser or when the browsing session ends.
Persistent cookies remain for longer. They can help remember choices or recognise a returning browser. Each persistent cookie has its own expiry period and can usually be deleted earlier through browser settings.
Other Tracking and Storage Technologies
Websites can use technologies other than conventional cookies to store or access information on a device. These can include web storage, pixels, scripts, tags and similar technical tools.
Where the same privacy rules apply, we manage these technologies in a similar way to cookies, including providing information, choices or consent where required.
Managing Your Cookie Preferences
Our website may display cookie controls that allow you to accept, reject or customise optional categories. You can return to Cookie Settings later if you want to change your decision.
Preferences are usually stored for a particular browser and device. If you change browser, clear browsing data or use another device, you may need to choose your settings again.
You can also control cookies through your browser. Most current browsers allow you to view, remove, block or restrict cookies. Instructions differ between browsers, so check the privacy or help section of the browser you use.
Blocking every cookie can affect website performance. Booking, account, security or preference functions may not work correctly if essential information cannot be stored.
How to Delete Cookies
Cookies already stored on your device can normally be removed through your browser settings.
Deleting existing cookies does not automatically prevent new ones from being created later. To control future optional cookies, you should also review your Crystal Travel cookie choices or change your browser settings.
Deleting cookies can remove saved preferences, so you may be asked to make your selection again during a future visit.
How Long Do Cookies Remain?
Cookie lifetimes vary according to their purpose. Some last only until a browser session ends, while others can remain for days, months or longer.
We aim to use retention periods that are appropriate for the purpose of the relevant technology. Where available, more detailed information about individual cookies and expiry periods may be shown within our cookie-management tools.
Cookies and Personal Data
Some cookies contain technical identifiers only, while information gathered through other technologies may count as personal data when it can be linked with other information.
Where our cookie use involves personal data, we handle that information in line with applicable data-protection requirements and our Privacy Policy.
Crystal Travel does not use ordinary browser cookies to store complete payment-card details. Payment information is handled through appropriate payment-processing and security systems.
Third-Party Services
Crystal Travel may use trusted technology providers for areas such as website security, analytics, advertising and performance.
The information available to a provider depends on the service it performs and the permissions that apply.
Where consent is legally required, the relevant third-party technology will only be used after the appropriate choice has been made.
You may also wish to review a provider's own privacy information for more detail about its practices.
Updates to This Policy
We may revise this Cookie Policy if our website, technology, suppliers or legal requirements change. The latest version published on crystaltravel.co.uk will apply.
We recommend checking this page occasionally if you want to stay informed about how Crystal Travel uses cookies and similar technologies.
