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Help Center

Welcome to Crystal Travel Help Center. Are you facing difficulties in flight booking, require any modification in your existing ticket or seeking travel assistance. Select your concern and raise a request. You'll get easy customer support from our travel experts.

E-Ticket

E-Ticket

Ensure to provide Crystal Travel Reference No (example: CTON12345) to complete the request

An e-ticket (electronic ticket) is a digital version of a traditional paper airline ticket. Your booking information is stored electronically in the airline's system.

After completing your booking, you will receive a confirmation email from us containing your e-ticket details, including your booking reference number (PNR) and e-ticket number.

While a printed copy is not always required, we strongly recommend having a digital or printed copy of your booking confirmation and e-ticket details. This can be helpful for quick reference at the airport.

Your e-ticket confirmation typically includes:

  • Your name
  • Flight details (airline, flight number, date, time, route)
  • Booking reference number (PNR)
  • E-ticket number
  • Baggage allowance (if provided by the airline)

At the airport, you will need to present your government-issued ID (passport or driver's license) and your booking reference number (PNR) to the airline staff at the check-in counter or self-service kiosk.

Yes, you can access your e-ticket confirmation email on your mobile device. You can also take a screenshot of your booking details or save them to your mobile wallet.