Crystal Travel | Travel News | April 2026
Ryanair Is Closing Check-In Desks 20 Minutes Earlier as the EU Entry/Exit System Causes Hours-Long Border Queues for Travellers Across Europe
Ryanair has announced it will close its airport check-in desks and bag-drop services 20 minutes earlier than the current policy, as concerns continue to grow over lengthy border queues affecting British travellers across Europe. The move comes in response to the significant disruption caused by the European Union's newly launched Entry/Exit System, which has already left large numbers of passengers delayed and, in some cases, missing their flights altogether.
The airline will move its check-in desk and bag-drop closure time forward by 20 minutes, meaning passengers who need to drop off luggage or check in at the airport in person will need to complete that process earlier than they currently do. The updated deadline is intended to give travellers additional time to clear security and passport control before reaching their departure gate.
Ryanair has confirmed that the vast majority of its passengers — those travelling with cabin bags only — will not be affected. These customers can continue to check in online before arriving at the airport and proceed directly to their gate as normal. The airline is also rolling out self-service baggage kiosks across its network to further speed up the bag-drop process and reduce waiting times.
The decision follows considerable disruption at airports across the Schengen Area since the EU's Entry/Exit System came into full operation. Long queues at border control have become a frustrating reality for many passengers, with some waiting several hours simply to complete exit procedures. Several travellers have reported missing their flights entirely, despite arriving at the airport well ahead of schedule. Ryanair's updated policy is designed to give passengers the best possible chance of clearing border control and reaching their gate on time.
The EU's Entry/Exit System is one of the most significant changes to European border management in recent years. It requires all non-EU travellers — including British citizens — to submit biometric data such as fingerprint scans and a facial photograph at every Schengen border crossing, replacing the traditional passport stamp.
Following Brexit, British passport holders are treated as third-country nationals, meaning they are subject to the full registration process every time they travel — turning what was once a quick passport check into a considerably longer procedure.
With peak summer travel approaching and passenger numbers set to rise, there are genuine concerns that disruption at European airports could worsen before improvements are felt on the ground. Aviation industry groups have already called for greater flexibility in how the system is managed during the busy months ahead.
At Crystal Travel, we strongly encourage all customers travelling to Europe this summer to arrive at the airport earlier than usual, complete check-in online where possible, and stay updated with any guidance from their airline before departure. If you have any questions or concerns about how these changes may affect your upcoming trip, our team is always on hand to help.
Travel across Europe is changing fast, and staying informed is the best way to protect your holiday. For expert advice, up-to-date travel guidance, and the best deals, get in touch with the Crystal Travel team today.
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