Crystal Travel Reviews - Reviews Crystal Travel
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Millions of Customers Love us Every Year

A large percentage of our prestigious customers have shared their independent views and travel experiences through review forums and videos that are shared on our website. You can be fully assured of the Crystal Travel reviews and they are shared by customers who have actually booked and been on the trip they had planned. At present, we have more than 10,000 independent reviews from customers worldwide who have shared their tips and valuable feedbacks, that will further help other customers to utilize Crystal Travel and enjoy their perfect trip.

What our Customers think

Over 8,000 independent reviews

62%

I am reborn! Simply the best holiday I have ever been on

26%

Some great stories to tell the grandchildren.Would recommend to a friend

8%

Very enjoyable

2%

It was OK

2%

A bit disappointing really



What our Customer are Saying ....

We take feedback from all our customers travelling with us. Check out some of our CrystalTravel feedback videos.






Crystal Travel Reviews

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96% of customers liked Crystal Travel

Posted Service Rating Comments
Excellent
++

I would rate this very highly! Very helpful
With good Information and very polite!

Excellent
++

Very very good! Very helpful and patient and good information provided

Excellent
++

Respectful and wonderful. Thank u!

Excellent
++

Sofia was able to be patient
and ensured that I took my time without any disturbance

Excellent
++

Love the service. Thank u!

Excellent
++

Good communication and polite

Excellent
++

Sophia was polite and patience

Excellent
++

The service was excellent, since emailing was called within an hour and managed to book the hotel and flights in a few minutes with the outstanding help of Albert.

Excellent
++

Very polite helpful and friendly staff. Very fast and efficent. Answered all my questions. First time i have booked a trip with them and have put my mind at complete ease.
Thank you

Excellent
++

Ben was very helpful and accommodating looking at different travel options

Excellent
++

Charlie’s service was excellent and has the experience to deliver what I requested.

Excellent
++

Great service quickly getting me the times I wanted quickly and easily

Excellent
++

Sorted my boyfriends holiday out for me quickly

Excellent
++

The lady was fantastic and did everything she could to help with my holiday

Excellent
++

The lady who dealt with y holiday was fantastic she did everything she could to help

Excellent
++

Fantastic. Kate sorted everything for me very efficiently and took time to sort my holiday for us.

Excellent
++

Kate did a fantastic job and helped me get my
Holiday sorted out hassle free and even got me an airport closer to home. Thank you very much.

Excellent
++

Very helpful. Nothing too much trouble

Excellent
++

Very helpful staff

Excellent
++

Very helpful.

Excellent
++

Good experience very easy and helpful staff

Excellent
++

He knew all the details, very helpful.

Excellent
++

Super clear and patient. I’d recommend to friends.

Excellent
++

Efficient and clear. Very helpful

Excellent
++

Efficient, clear quotes

Excellent
++

Ben was very friendly and helpful, nothing was to much trouble and he secured the best deal for my self and my partner. Excellent service, thank you.

Excellent
++

Albert was amazing,superb service, I recommend them to everyone

Excellent
++

The communication although not totaly straight forward was sorted easily

Good
+

Really easy to sort although they were over subscribed and we had to change dates they also offered to change flights for a few so our first day was a full day but great service

Good
+

helpful and courteous staff

Good
+

Very helpful and couteous

Excellent
++

Brilliant, fast service, (Sophia) at crystal travel Was very helpful and accommodaiting and I really feel she helped me get the best price

Excellent
++

Excellent

Excellent
++

Amazing service and great deal for my family

Excellent
++

As Above

Excellent
++

As Above

Excellent
++

As Above

Excellent
++

Amazing service and found a great deal for my family.

Good
+

Although there was an error in my booking initially, they worked hard to rectify the mistake with something acceptable. Albert is very experienced and was able to negotiate a good resolution. Thank you!

Good
+

Eva was very helpfully and professional. I am very grateful for her her extra efforts to assist me

Good
+

Good service

Excellent
++

Excellent

Excellent
++

Ben Jones was exceptional and made me feel very welcome and special. I'm nw very excited about my special surprise trip for my boyfriend. Ben was incredible. Thank you for making this a personal and easy way to book.

Good
+

Very easy to book my trip, great customer service

Excellent
++

i book with crystal for the first time and i found a very good holiday....

Excellent
++

Good

Excellent
++

As Above

Excellent
++

Ben was very patient and helpful

Good
+

Hi,
i thought the service and information i received from crystal travel , was very
helpfull,i spoke to Chris,whom was very patient and supportive

Thanks

Excellent
++

everything was very clear thanks

Excellent
++

The service I received was outstanding
I managed to get my trip and excursion booked with no bother at all
He also got me better flights from a closer airport
Thank you so much

Excellent
++

Nice and easy and quick to respond

Excellent
++

excellent

Excellent
++

Oliver Stone was extremely helpful in getting flights from Gatwick for us on our preferred date. Nothing’s was too much trouble and he kept in touch by email and phone at all times.

I would recommend Crystal Travel which I have never used before based on my very positive experience.

Good
+

Very good

Excellent
++

Nash could not have done any better

Excellent
++

Great & I can wait to go

Excellent
++

Nash was extremely helpful and thorough and all my questions were answered

Excellent
++

Helpful friendly service provided while trying to assist us in finding the best deal

Excellent
++

Chris was helpful trying to assist in getting best deal for us

Excellent
++

Very helpful arranging flights

Excellent
++

Harvey gave me a good price. Will use again.

Excellent
++

As Above

Excellent
++

As Above

Excellent
++

As Above

Excellent
++

Thanks for getting into the details and planning our Dubai vacation very well.

Excellent
++

As Above

Excellent
++

As Above

Excellent
++

As Above

Excellent
++

Harvey has been very patient in designing the perfect itinerary for our holiday. Thanks Harvey.

Excellent
++

As Above

Excellent
++

As Above

Excellent
++

As Above

Excellent
++

As Above

Excellent
++

As Above

Excellent
++

As Above

Excellent
++

As Above

Excellent
++

As Above

Good
+

Eva was super helpful and polite. Rang back when she said she would. Small mix up over email address

Excellent
++

This was booked on my behalf for a birthday present. I was aware my partner was speaking to someone (yourselves), when he left the room, etc. From that perspective it appeared that my partner was stress free and the process was sinple.

Excellent
++

The people (Oliver and Eva) were very helpful and attentive when helping me book and tailor the details of my trip.
Several calls, to go through the process, patient with me not being at home with the laptop. And tenacious to see the process through in a timely manner.

Good
+

Very kind and patient customer service provided.maybe next time, it would be nice to have all the expenses displayed for sure so that we have a full idea of what is involved in terms of cost, but overall very good first experience.

Excellent
++

Charlie was very patient and polite. He answered all of my questions.

Excellent
++

Albert your sales adviser was superb. Attained me the best deal and was very knowledgeable.

Excellent
++

They were very patient on the phone and provided a lot of information on my upcoming holiday making me feel like I was in good hands.

Excellent
++

Sophia is very accomodating of our needs. She is very patient and she explains the process well. She is very helpful from start of the transaction to finish.

Excellent
++

Very professional

Excellent
++

everything was good with flights and hotel, albert was great on the phone make clear of all the details of my holiday.

Excellent
++

Excellent service from Ben at Crysta Travel

Excellent
++

Fantastic service from Ben at Crystal Travel

Excellent
++

Excellent service from Ben at Crysta lTravel

Excellent
++

Excellent service from Ben at Crystal Travel

Excellent
++

As Above

Excellent
++

Excellent service from Ben at Crysta Travel

Excellent
++

fantastic deals - very quick and easy!

Excellent
++

very happy with the service!

Excellent
++

fantastic deals on holidays and very helpful staff

Excellent
++

great deals and prices - will use again!

Excellent
++

Ben ensured that our booking was quick and simple - very helpful!

Excellent
++

very clear and polite - willing to cater to needs