|
|
|
|
Privacy Statement for www.crystaltravel.co.uk
|
|
The following discloses our information gathering and dissemination
practices for our www.crystaltravel.co.uk website .
|
|
|
|
What information do we collect and how we use it?
|
|
As a member of Moresand Ltd., we ask you to provide us with some personal information
such as your name, email address and phone number. We also ask you to choose a login
name and password in order to access some of our services.
- We need your e-mail address in order to send you confirmation of online bookings,
customer service emails and to confirm your new member registration. During your
member registration, you will have the option to receive travel offers by email
- if you do not wish to continue to receive these travel offers by email. You can
opt out at anytime by emailng to
optout@crystaltravel.co.uk policy described below.
- We collect your credit card number and expiration date to order and book a flight,
hotel or car rental.
- We would use your phone number if we need to contact you urgently (for example if
you had made a mistake entering your email address.
- We collect and store your credit card information in our internal database. Only
authorized staff have access to this information and the same is stored and protected
by firewalls and intrusion detection systems to prevent any unauthorised access.
- We ask you where did you hear about www.crystaltravel.co.uk
and we use this information to analyse the effectiveness of the various publicity
campaigns.
- In order to use the Flight Watch service you need to provide us with your mobile
telephone number. This number is only used to fulfil the Flight Watch function and
is not shared with third parties.
- We log domain names and/or IP addresses, and browser type for our internal site
traffic statistics. IP addresses, etc. are not tied to personally identifiable information.
- We use cookies to monitor which parts of the Site are more interesting to you.
This site contains links to other sites that we are not partnered with, however,
www.crystaltravel.co.uk is not responsible for the privacy practices or the content
of such websites. Sites we partner with have the same look and feel as our crystaltravel.co.uk.
They use your information only for supplying the service they offer, and may not
use your personally identifiable information for anything other than the primary
purpose for which the information was collected.
We also send the user site and service announcements by email. Members are not able
to un-subscribe from service announcements, which contain important information
about the service. We communicate with the user to provide requested services and
in regards to issues relating to their account via email or phon
|
|
|
|
Information gathered from competitions
|
We occasionally run competitions on our site. We may ask for personal information
to contact you if necessary (with a winner's notification, for example). You will
also have the choice to be added to our mailing list for future promotions and travel
offers. You may opt-out at any time of receiving future mailings, see the
Opt Out section below. Abbreviated customer names may be used on our competition
winners page as well.
|
|
|
|
Job Applications
|
There is a section of the website where you can apply for a job at
jobs@crystaltravel.co.uk . We collect personal information such as name
and address to contact applicants in relation to their job application. We also
ask for optional demographic information, which we use for recruitment purposes
only. We do not share any of the above mentioned information with anyone else.
|
|
|
|
Our Opt Out Policy
|
You can un-subscribe from travel offers by email at any time by following the instructions
at the bottom of the newsletter, or by sending a blank e-mail to
optout@crystaltravel.co.uk
|
|
|
|
Sharing the information our Site gathers/tracks
|
|
The information that we collect from you may be transferred to, and stored at, a
destination outside the European Economic Area ("EEA"). It may also be
processed by staff operating outside the EEA who work for us or for one of our suppliers.
Such staff maybe engaged in, among other things, the fulfilment of your order, the
processing of your payment details and the provision of support services. By submitting
your personal data, you agree to this transfer, storing or processing. We will take
all steps reasonably necessary to ensure that your data is treated securely and
in accordance with this privacy policy.
We do not sell customer names or other private profile information to third parties
and have no intention of doing so in the future. Occasionally, crystaltravel.co.uk
will hire a third party to act on our behalf for projects such as market research
surveys and contest entry processing and will provide information to these third
parties specifically for use in connection with these projects. The information
we provide to such third parties is protected by a confidentiality agreement and
is to be used solely for completing the specific project.
|
|
|
|
Cookies
|
|
We at www.crystaltravel.co.uk are constantly researching the latest in technology
to ensure that we are able to give you the most effective, informative and enjoyable
experience on our site. An integral part of this is the use of permanent cookies.
A cookie is a small text file that our site may send to your hard drive when you
are logged on to the Crystal Travel site. When you next visit CrsytalTravel.com,
our site may request the retrieval of one of these cookies, and the information
received will personalise our content, offers and services to suit your individual
travel preferences.
If you want to know when our site is using a cookie from your hard drive, you can
set your browser to send you an alert. If you prefer to use our site without utilising
cookies, you can set your browser to not accept them at all, however, they will
make your life easier. Many websites are employing this cookie technology and cookies
are never to be used to store information of a private nature, such as credit card
numbers. However, we tie cookie usage to personally identifiable information on
our end to provide personalised travel preferences. Also, you can be assured that
the information stored in any cookies initiated by Crystal Travel cannot be accessed
by any other websites.
www.crystaltravel.co.uk works with a third party advertising company to serve ads
when you visit our website. This company may use information (not including your
name, address, email address or telephone number) about your visit to this website
in order to provide advertisements about goods and services that may be of interest
to you. In the course of serving advertisements to this site, our third-party advertiser
may place or recognize a unique cookie on your browser.
|
|
|
|
Links
|
|
This website contains links to other websites. We have partnered with some of them.
Please note that when you click on one of these links, you are 'clicking' to another
website. We encourage you to read the privacy statements of these linked sites as
their privacy policy may differ from ours. However, our partnered sites have the
same look and feel to ours, and may only use the personally identifiable information
collected to fulfill services they are designated to provide.
|
|
|
|
Security
|
|
This site has security measures in place to protect the loss, misuse and alteration
of the information under our control. We use Secure Socket Layers (SSL) technology
to ensure the privacy of the information provided to us both in the flights booking
engine and in the order forms. At no time are the customers debit/credit card details
transmitted un-encrypted over the Internet. We also operate behind a firewall to
ensure there is no unauthorised access to our systems.
|
|
|
|
Changes to our Privacy Statement
|
|
If we are going to use your personally identifiable information in a manner different
from that stated at the time of collection we would notify you via email. You will
have a choice as to whether or not we use your information in this different manner.
In addition, if we make any material changes in our privacy practices that do not
affect user information already stored in our database, we will post a prominent
notice on our website notifying users of the change. In some cases where we post
the notice we will also email users, who have opted to receive communications from
us, notifying them of the changes in our privacy practices.
|
|
|
|
If you have questions or concerns regarding this statement, you should first contact
customercare@crystaltravel.co.uk
|