What is the baggage allowance for Malaysia Airlines flights?
Customers can take one checked bag up to 7 kgs when flying with Economy Class of Malaysia Airlines. Whereas, those flying in Business Class or Suite can carry two bags with a combined weight of 14 kgs. The dimensions of the Carry-On bag must be within 22 x 14 x 9.5 inches (56 x 36 x 23 cm).
In case you wish to take more bags, call our travel expert or change your booking online to manage my booking.
Is Malaysia Airlines refunding flights?
Depending upon your eligibility, Malaysia Airlines will either refund you a voucher with the same value for future bookings before a set date or will give you a full refund based on local and international regulations. In case you want to know more on how to claim a full refund, talk to our travel experts for further advice.
Can I book last minute Malaysia Airlines flights?
Yes, you can book last-minute Malaysia Airlines flights available on our website. If your scheduled flight is 48 hours and beyond, you can book online from our website. However, to book a last-minute flight that leaves as early as the very next day, you will have to get in touch with our travel experts.
How do I cancel a Malaysia Airlines booking?
Call our travel experts at Crystal Travel and they will be happy to help you with your cancellation process. However, if you have booked your flight directly, please visit the Malaysia Airlines website and then "Manage Booking "section. You can change the date and time or cancel your booking from there at your convenience.
How do I correct/change a name on my flight ticket?
Malaysia Airlines allows you to correct spelling mistakes in your ticket name. So, if you made a typing mistake when entering your name, there's no need to worry this can easily be done at no cost over the phone. However, if you wish to completely change the names on the booking, you can do so within 24 hours of your ticket booking. After that, Malaysia Airline tickets are not transferable. As a result, you will have to cancel the booking and make a new one at current ticket prices.