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Q: What is Crystal Travel Reward Programme?: Ans: Crystal Rewards is an instant reward programme available exclusively to online customers who are looking to book any travel product on www.crystaltravel.co.uk.
Q: How it works?: Ans: When you book eligible online travel product, you will earn points to use on Crystal Travel to save on your next travel booking.
Q: How Can I join the Reward Programme?: Ans: You need to sign up the reward programme, you have two ways You can register directly to our website using sign up button You can register on passenger information page while making travel booking with us.
Q:How Will I Earn Points?: Ans: - As soon as you are registered with Crystal Travel - On every travel booking with Crystal Travel - Whenever you are referring a friend to us and he makes successful booking with us - Share the website on Facebook - On sharing your experience, review and feedback with us
Q: How Do I Check Balance and Redeemed Points?: Ans: After registering with us, you can log into your account and check the status of your account balance in “My Points” tab.
Q: Can I Transfer the Points to My Friend?: Ans: After earning 100 points you are eligible to transfer points to your friends (He must be registered with us or you can send signup request to your friend)
Q: How Can I Refer a Friend?: Ans: - As you enrol with Crystal Travel reward programme, you are eligible to refer a friend to our programme.
Q: How many reward points equal to GBP?: Ans: Earn: 20 GBP = 1 reward point (Spending 20 GBP equals to 1 reward point) Redeem: 5 points = 1 GBP (Get 1 GBP discount by spending 5 reward points)
Q: How to Redeem my points?: Ans: - Sign-in/Sign-up to your account. - Search for your desired travel product and fill your details. - At checkout, select the option to use your points towards paying for your booking.
Q: Can I redeem points anywhere outside Crystal Travel?: Ans: No, you can redeem it over Crystal Travel website (online bookings only).

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38 Riding House Street,
London W1W 7ES
United Kingdom

0207 612 0500

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Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to www.atol.org.uk/ATOLCertificate

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